Commercial Manager Sales/Service

Region: Durham Region, Toronto Region, York Region

Work Preference: Hybrid, Office, Remote

  • ID: VIP000001544
  • Description: This gentleman is the full package; he has implemented commercial lines departments in a predominantly PL brokerage that wanted to add CL. He created workflows, provided training, and wrote the manual. With his assistance, guidance, and coaching, he brought his department's book from 11M to 40M and improved client retention through customer service training.
  • Goal: To share his wealth of Commercial knowledge in a leadership role, assisting his team in achieving their goals and watching them grow into top performing professionals
  • Accomplishments: Dedicated mentorship with staff, took a particular team member, who was english 2nd language, and struggling, coached him through terminology,
  • Systems: TAM/EPIC, TBA, SigXP and Applied/Compu-Quote
  • Markets: All Major Markets and MGA's
  • Years of Experience: 20 years as an Insurance Agent/Broker/Management with an active RIBO License
  • Salary: 100k-125k (depending on location)
  • Education: RIBO, CIP
  • Languages: English
  • Location: Pickering, Concord, Ajax, Whitby,
  • Area of Expertise: NATIVE RESERVATIONS, MUNICIPALITIES, MANUFACTURING, LIGHT CONSTRUCTION, CGL, BUILDERS RISK, CONTRACTORS, TRANSPORTATION, E&O, D&O, IRCA, FLEET, GARAGES, WAREHOUSE, HOSPITALITY, REALTY
Additional Comments
This gentleman exudes professionalism; his positive management style has brought his team of up to 55 sales and service brokers to achieve targets, maintain high retention rates, and drive new business. He is adept at change management, KPI reviews, staff one-on-ones, team/department meetings, and growth focused He is who you want mentoring and leading your department.
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