Sr. Commercial Account Manager

Region: Peel Region, Toronto Region

Work Preference: Hybrid, Office

  • ID: p-91477
  • Description: A passionate, client-first individual who genuinely believes the best insurance relationships start with listening. Experienced managing SME to mid-market accounts of varying sizes and complexity, he takes the time to understand how each client’s business operates and where they may not be adequately protected. He has a natural ability to uncover coverage gaps and identify upsell opportunities and educates his clients so they understand their coverage and feel confident they are covered & heard
  • Goal: To focus on service, maintain solid client relationships at a reputable and stable brokerage, where he can service, educate and take ownership of the full client lifecycle
  • Accomplishments: Proven track record of results, helping improve retention from the low-to-mid 80% range to an impressive 98% through proactive service, thoughtful renewal reviews and strong client relationships.
  • Systems: SALES FORCE, VERY TECH SAAVY. He is self-educating himself on EPIC through, tutorials and courses, in order to be more efficient and reduce training time
  • Markets: All Major Markets and MGA's, and Portals
  • Years of Experience: 17
  • Salary: 75-80k with bonus and commission
  • Education: RIBO 2, CIP
  • Languages: English
  • Location: ETOBICOKE, MISSISSAUGA,
  • Area of Expertise: PROPERTY, HOSPITALITY, MED MAL, E&O, D&O, LANDLORD COMMERCIAL BUILDING TO CONDO TO MIXED USE, CGL, CONTRACTORS, CONSTRUCTION, LEGAL, SOME MARINE CARGO, SMALL BUSINESS, CYBER, CRIME, IRCA, WAREHOUSE, AUTO GARAGE
Additional Comments
What sets him apart is his unwavering commitment to both detail and people. From in-depth policy analysis and risk reviews to renewals, claims, and daily client support, he maintains detailed records while making each client feel like they are his sole priority. He looks beyond the task at hand, always asking, “How can I make this easier for the client?”—removing roadblocks, simplifying complex processes, and finding faster answers. He elevates the client experience, but his team too.
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