Additional Comments
She is writing New Business as it presents, assisting a team of 6, servicing a 3.7M book of business, and maintains a HIGH retention rate. Her warm personality allows her to de escalate heightened situations. leaving the client feeling heard, and satisfied. She is processing endorsements, issuing certs, answering client questions, renewals, and negotiating for the best rates for her clients, successfully. She has great relationships with her UW, team and management. She is everything in one!