Sr. Personal Lines Account Manager

Region: Durham Region, York Region

Work Preference: Hybrid, Remote

Additional Comments
Managing a large BOB, working with over 750 diverse accounts,providing exemplary customer service, analyzing opportunities to safeguard her clients, while identifying opportunities for business growth. Trained new staff, built strong relationships with her UW’s, exceptional ability to de escalate a situation without further escalation. She is the point of contact for claims, checking all documents for indescrepencies, while staying on top of her workload, ensuring her clients feel like #1
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