Claims Assistant

Region: Halton Region, Hamilton Region

Work Preference: Hybrid, Office

  • ID: p-212732
  • Description: Insurance professional with mid-level experience in broker support, claims assistance, policy administration, and underwriting operations. Client-service focused; supported 80+ broker accounts weekly, resolving billing, claims, coverage, and documentation inquiries while processing insurance records with 97% accuracy. Created a file-cleanup process that reduced outdated records by 60% and improved broker access to information by 25%, bringing strong service, organization, and insurance knowledge
  • Goal: To continue to develop professionally within the insurance industry.
  • Accomplishments: Recently passed her level 1 RIBO exam & is in the process of obtaining her CIP designation.
  • Systems: Power broker, Applied Epic, Guidewire,
  • Markets: N/A
  • Years of Experience: 6
  • Salary: 49,000
  • Education: RIBO, CIP IN PROGRESS, Bachelor's Degree, Human Resources Management (BHRM)
  • Languages: English
  • Location: Hamilton
  • Area of Expertise: She handled personal lines claims and processed them while working on accident benefits, and also spoke with customers directly.
Additional Comments
I thoroughly enjoyed speaking with this candidate. She is highly educated and brings a well-rounded background within the insurance industry. Her experience spans Personal Lines, Accident Benefits, and Commercial Lines, where she has supported underwriting functions and assisted with various underwriting responsibilities. She is personable, approachable, and communicates effectively, while consistently maintaining a high level of professionalism. Her diverse industry knowledge posses vibrantly.
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