Senior Personal Lines CSR

Region: Peel Region, York Region

Work Preference: Hybrid, Remote

  • ID: p-15843
  • Description: EXCEPTIONAL and HARD WORKING insurance professional with 9 years of experience. She is highly dedicated to providing outstanding customer service. Has a passion for servicing. Is thorough, diligent and very reliable. Experience with call centre environment (queue) servicing group clients. She handles inbound calls from start to finish. Processes endorsements, amendments, quotes with client on phone, handles direct calls and direct emails. Experience working in a fast paced environment.
  • Goal: To find a PL Account Manager role at a structured brokerage where she can build relationships with clients
  • Accomplishments: CIP in Underwriting Essentials
  • Systems: Powerbroker / Applied Rating Service / Salesforce / AS400 / CMS Management / Word / Excel / Access
  • Markets: Aviva / Traders / Elite / CAA
  • Years of Experience: 5 years of experience as a PL Account Manager (RIBO) / 4 years of experience as an Insurance Advisor (OTL)
  • Salary: $65K - $70K / Full Benefits / 4 Weeks Vacation / Hybrid / Remote
  • Education: RIBO licensed / Business Administration Associates Degree
  • Languages: English
  • Location: Brampton - Would prefer 1 day in office or fully remote for locations outside of Brampton and Mississauga as she is traveling with public transit
  • Area of Expertise: Personal Lines Service
Additional Comments
>Exceptionally well organized, reliable and highly motivated
>Able to handle multiple tasks
>Strong analytical and human relations skills
>Effective in helping clients and associates
resolve issues and concerns
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