Jr. Personal Lines CSR

Region: Toronto Region, York Region

Work Preference: Hybrid

  • ID: p-120979
  • Description: A young eager, keen gentleman who is looking to grow his career in Personal Lines, with an interest in learning Commercial as well. He has worked on accounts ranging from 5k to 25k in premium and is accustomed to working in a fast paced call center environment, providing outstanding customer service. He knows how to identify opportunities for upselling/cross selling due to his strong analytical ability. He has great relationships with UW's. His team lead can't say enough positive things 💫
  • Goal: To be a valued member of a supportive team, that will allow him to grow and mentor him. Also is interested pursuing Commercial in the future
  • Accomplishments: N/A
  • Systems: EPIC, Applied Rating
  • Markets: AVIVA, INTACT, WAWANESA, PEMBRIEDGE, PAFCO, JEFCO, ECHELON, ECONOMICAL, TRAVELERS
  • Years of Experience: 10 months in PL
  • Salary: 55k
  • Education: RIBO, would like to do CAIB in the future
  • Languages: English,
  • Location: TORONTO - Will commute to York Region, GTA, North York, Mississauga - Hybrid or Remote
  • Area of Expertise: Home and Auto
Additional Comments
Solid understanding of personal insurance products, policy coverage, and claims processes.
Skilled in building and maintaining strong relationships with policyholders through effective communication and personalized service.
Capable of interpreting insurance policies and explaining coverage details to clients in a clear and accessible manner.
Proven ability to address customer concerns, navigate claim inquiries, and facilitate timely resolutions.
Diligent in maintaining accurate records
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