Additional Comments
She is well versed at conducting audits, performance reviews, onboarding, terminations, conducting interviews, coaching and mentoring new and weaker staff in achieving their goals, leading to higher retention rates, and positive client reviews. She is an expert in Change Management and has a very supportive style of ensuring her team understand new policies, products and procedures, and is on board with the new protocols. Delegation is key in her success of making her team feel trusted.