Description: The candidate that I am representing is a highly motivated career focused RIBO licensed CSR for Personal Lines. She started out as a P/L TSR and did this for 4 years then obtained her RIBO and moved into a CSR position. She thoroughly enjoys her interactions with her clients and the new ones that she meets. She processes on the BMS and multiple company portals. She helps clients with the claim process along with cross selling and upselling at every chance. She is looking for career advancement.
Goal: She is looking for a new opportunity with a brokerage house that will allow her to grow her career and be able to work with a great team.
Accomplishments: RIBO 2019
Systems: EPIC, Power Broker, ARS, Microsoft Products, Multiple Company Portals, Pulling of MVR, A+ and HITS Reports, and EZITV
Markets: Multiple markets
Years of Experience: 9 years (4 yrs as a TSR) (5 Years as a CSR) in Personal Lines
Salary: $57k-$60K 4 weeks vacation, Benefits, Commission on NB
Education: RIBO
Languages: English, Spanish
Location: Barrie or anywhere Remote
Area of Expertise: Personal Lines Service
Additional Comments This candidate has a wonderful personality and it’s obvious that customer service is #1 for her. She was a pleasure to interview. I highly recommend her to any brokerage house.