Personal Lines CSR

Region: Durham Region, Will also work Remote, York Region

Work Preference: Hybrid, Remote

Additional Comments
Interact with clients over the phone, and via email to assist with inquiries, policy changes, and claims processing.
Evaluate clients’ insurance needs and recommend suitable coverage options based on their individual circumstances and risk profile.
Process new insurance policies, endorsements, and renewals accurately and efficiently.
Collaborate with insurance underwriters to ensure clients receive the best coverage at competitive rates.
Handle customer concerns in polite and effective manner.
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